Frequently Asked Questions
Does the HD Pole work for Ice and Open Water?
Yes!
The HD X-OVER pole can be either taken out on the ice with the HD Ice Tripod or mounted to your water craft with our HD Universal Mounting System (UMS)
Does the HD Shuttle come with a battery?
No, but...
You can find Amped Outdoor Compatible batteries for sale here on our site!
What battery do I need?
The Amped outdoors 32ah is a great choice for any size unit. If you are looking for ultimate runtime the Amped 52ah is best.
When will my order ship?
We take great pride in fulfilling orders as quickly as possible. Usually this means same or next day! During new product launches or high demand times please expect 5-7 business days for you package to arrive. All shipping times shown at checkout are POST fulfillment and are calculated by the shipping companies.
How long can the HD X-Over Pole extend?
The HD X-Over Pole can extend anywhere from 20" to 60"
Need some extra length? Gain 20" for each HD Pole Extension added to your pole.
How can I call HD?
Phone support is available 9am-5pm. Please list your reason for a call request and enter your phone number into the chat ("Message Us" button in bottom right). We may respond to the chat with a simple solution or call.
How can I mount my pole?
Please look through our HD Universal Mounting System (UMS) products to find the best mounting solution for you!
How can I mount my shuttle?
You can mount your HD Shuttle with our Shuttle Docking System (W/ LARMAC 360